Customer Support FAQ


What do I need to open a personal resident account?

To enjoy all the benefits of a personal account at Banco di Caribe, the following is required: 

For a current & savings account:

  • Your valid ID
  • Your two (2) most recent salary slips and a letter from your employer


  • A proof of your current address (a recent extract of the public registry, no older than 1 month)
  • An employer’s declaration letter (no older than 1 month)
  • An original reference letter from your personal bank referred to Banco di Caribe      

​We look forward to welcoming you!


What do I need to open a personal non-resident account?

It is possible to open a non-resident account at Banco di Caribe. Please make sure you have the following documents for a personal non-resident account:

Please contact our Customer Support Center for more information.

How can I check my account balance and transactions?

To view your account balance and transactions, please refer to your statements or use our convenient online banking service. You can also check your balance at any Banco di Caribe ATM.

Customer SupportFAQ