Weekdays:
8:00 AM – 4:00 PM
Customer Support FAQ
Safe lockers
What do I need to apply for a safe locker?
A safe locker offers a convenient way to store your valuable belongings. To apply for one, all you need is a current or savings account at Banco di Caribe that has shown activity during the past six months.
What are the sizes and fees of the safe lockers?
Our safe lockers are available in two sizes to suit your specific needs. Please note that the lockers are subject to availability, and a one-time deposit fee of USD 50.00 is required.
All locker boxes have a standard length of 40 cm and width of 23 cm. These are the available heights and corresponding prices:
- Small 40 cm x 23 cm x 4 cm USD 30.00 per year
- Large 40 cm x 23 cm x 14 cm 14 cm high USD 50.00 per year
At what times can I access my safe locker?
You are welcome to access your safe locker on business days from 8 am to 3:45 pm.
Can a safe locker be registered on another person’s name?
Safe lockers can be registered in the name of a holder of a current or savings account at Banco di Caribe. In addition, you can authorize others to temporarily or permanently access your safe locker. However they must have a current account at Banco di Caribe and would also need an authorization letter from the safe locker’s owner/holder. Our representatives will be glad to assist you when you register.
If I lose my keys, can I still access my safe locker?
We urge you to take the utmost care in safeguarding your key. If you lose it, the process of accessing your safe locker will be very difficult and costly.
You will need to pass by our head office to inform us. You will lose your initial deposit of AWG 100 and you will be charged an additional fee in order to be able to access your safe. We do not have any spare keys. If you wish to reuse our safe locker services, you will need to reapply for a new one.
Know what happens with your Debit Card, Credit Card and MultiCard