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When an ATM does not dispense a requested amount, please contact us immediately at (297) 560 4866. In order to solve the issue as soon as possible, we will ask you for the location of the ATM, the amount requested, the time and date of the request, your name and phone number.

For your convenience, Banco di Caribe has 5 strategically located ATMs across the island. Find one near you here.

There are no charges for Banco di Caribe account holders for any transaction on our ATMs. When withdrawing from another bank which is a Cashnet member, you will be charged AWG 2.00. As a non-account holder you will be charged AWG 2.00 if your bank is a Cashnet member (please look for the Cashnet sign as displayed below).

All other users will be charged AWG 2.65 per cash withdrawal excluding taxes.
Clients of foreign banks may be charged additionally by their own bank.